A best practice is a technique, method, process, activity, incentive, or reward that is believed to be more effective at delivering a particular outcome than any other technique, method, process, etc. when applied to a particular condition or circumstance. The idea is that with proper processes, checks, and testing, a [...]
Uses 6 Sigma To Be Sure Tech Managers Are Ready To Step Up
Cummins CIO Farnsley applies process improvement method to identifying and developing the manufacturer’s IT management talent.
When it comes to having talent queued up to advance when top spots open, most IT departments don’t have deep benches, especially in the area of management skills. [...]
Time is money. This axiom never truer than during rocky financial periods when the pressure to produce swift revenue results from any investment intensifies. In boom years and recessions alike, IT is expected to facilitate business efficiencies and innovations that yield significant cost reductions and increase profits. But during a downturn, many companies tighten or [...]
6 Sigma for Business Management—What you need to know:
Delivering and supporting IT services is not enough to make IT a driver of business value. As IT increasingly plays an integral part in the business process management, it must consider new approaches to improve service quality and business process efficiency to become more aligned and integrated with [...]
6 Sigma is a quality management program to achieve “6 sigma” levels of quality.
6 Sigma is a highly disciplined process that helps to focus on developing and delivering near-perfect products and services.
Why “Sigma”? The word is a statistical term that measures how far a given process deviates from perfection. The central idea behind 6 Sigma [...]
Quality and quality control have attracted the attention of many industrialists during the last few decades. The success of many manufacturing and servicing industries has been linked directly or indirectly to the quality of the products and services provided. A widely quoted example is the development of Japanese products during the last 20 to 30 [...]
