Lean 6 Sigma

Customer satisfaction all boils down to how happy your customers are with the products or service that you are offering them. Since the customer is king and the reason why you are operating a business is to satisfy the needs of your customers, it is important to evaluate how satisfied your customers are. Having an [...]

A best practice is a technique, method, process, activity, incentive, or reward that is believed to be more effective at delivering a particular outcome than any other technique, method, process, etc. when applied to a particular condition or circumstance. The idea is that with proper processes, checks, and testing, a desired outcome can be delivered [...]