Substance, Not Hype  
 
Defenders say the current downturn, far from denting 6 Sigma reputation, is enhancing it.
 
While they acknowledge 6 Sigma did not help them predict and avoid the downturn, they insist no one ever claimed it would.
“You’re dealing with a global economic problem that is a one-in-80-year event,” Keith Sherin, GE’s CFO, told to [...]